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Privacy Policy

Last Updated: May 15, 2026

1. Controller and Contact

ClarityMenu is the data controller for personal data processed through this platform. Contact: info@claritymenu.com for privacy requests.

2. Data We Collect

We collect account details (name, email, login metadata), restaurant/menu content provided by customers, usage and diagnostics data, and settings such as allergy preferences where applicable.

3. Lawful Bases

We process data under one or more lawful bases: contract performance, legitimate interests (service security and improvement), legal obligations, and consent where required.

4. How We Use Data

We use personal data to provide and secure the service, support compliance features, respond to support requests, prevent abuse, and communicate important account or policy updates.

5. Sharing and Processors

We share data only with trusted service providers needed to operate the platform (for example hosting, authentication, and analytics). We do not sell personal data.

6. International Transfers

Where data is transferred outside the UK, we use appropriate safeguards such as contractual protections and equivalent security controls.

7. Retention

We keep data only as long as needed for the purposes above, legal obligations, and legitimate business records. Retention periods vary by data type and account status.

8. Your Rights

You may request access, correction, deletion, restriction, objection, and portability where applicable. You may also withdraw consent when processing relies on consent.

9. Cookies

We use essential cookies for authentication, security, and core functionality. Non-essential cookies, if introduced, will be managed with consent controls.

10. Complaints

If you are not satisfied with our response, you can complain to the UK Information Commissioner's Office (ICO).